Refund Policy
Introduction
At The Insure Mantra, we are committed to providing high-quality insurance information and guidance services. This Refund Policy outlines the circumstances under which refunds may be provided and the process for requesting a refund.
Refund Eligibility
Refunds may be considered in the following circumstances:
Service Not Delivered
If a paid service is not delivered as promised.
Technical Errors
If technical issues prevent access to paid services.
Double Charges
If you are accidentally charged twice for the same service.
Service Cancellation
If a service is cancelled by us for any reason.
Note: Insurance products purchased through our platform are subject to the refund policies of the respective insurance companies. We recommend reviewing the policy terms before purchase.
Non-Refundable Services
The following services are generally non-refundable:
- Consultation Services: Fees for consultation services already provided.
- Insurance Policies: Once purchased, insurance policies are subject to the insurer's cancellation policy.
- Digital Products: Digital guides, e-books, and downloadable content once accessed.
How to Request a Refund
To request a refund, please follow these steps:
Email us with your refund request and order details.
Provide your order ID, payment details, and reason for refund.
We will review your request within 3-5 business days.
If approved, refunds are processed within 7-10 business days.
Contact Us
If you have any questions about this Refund Policy, please contact us: